"Damn!" Comotti exclaimed when nursing home staff confirmed that her well-wishers – 9-year-old Simon, his sister Marta and mother Alessia – were people she had never met before. The 81-year-old woman dissolved into tears.
"I am trembling," she said, adjusting her eyeglasses.
Despite a grim year marked by death and loneliness, the holiday spirit is descending on the Zanchi nursing home, one of the first in Italy to shut its doors to visitors after a COVID-19 case was confirmed in the nearby hospital on Feb. 23.
The bearers of glad tidings were the so-called "grandchildren of Santa Claus," people who answered a charity’s call to spread cheer to elderly nursing home residents, many of whom live far from their families or don’t have any family members left.
Caterina Bertocchi is flanked by health care worker Michela Valle, right, and director Maria Giulia Madaschi as she talks a video call with Irene Schiavone, a donor unrelated to her, who bought and sent her a Christmas present through an organization dubbed "Santa’s Grandchildren," at the Martino Zanchi nursing home in Alzano Lombardo, one of the areas that most suffered in the first wave of COVID-19, in northern Italy, Saturday, Dec. 19, 2020. (AP Photo/Luca Bruno)
The "Santa’s grandchildren" program is in its third year. Last year, it matched 2,550 "grandchildren" with residents of 91 nursing homes. This year, 5,800 gifts were dispatched to 228 nursing homes around the country — an outpouring that is, in part, a reaction to the devastating toll that the coronavirus has had on the elderly, comprising the majority of Italy’s confirmed 70,000 COVID-19 dead.
This was the Zanchi nursing home’s first year participating in the "Santa’s grandchildren" program. The town of Alzano Lombardo, where the home is located, was one of the hardest hit in Bergamo province, where Italy’s first domestically transmitted coronavirus infection cases were discovered and touched off the country’s deadly spring surge.
Michela Valle, the home’s activities coordinator, said her goal wasn’t so much about fulfilling elderly Italians’ wishes for holiday gifts but "about creating ties." The program matched benefactors with 43 Zanchi residents this season. Valle hopes that one day, when the pandemic eases substantially, there can be in-person meetings.
The recipients wore Santa hats during the virtual visits with their volunteer grandchildren. They received gifts to unwrap during the calls, too. Comotti’s adoptive family sent her a shawl, just as she had requested.
"Blue, like your eyes," nursing home director Maria Giulia Madaschi said. Comotti laughed happily as the workers wrapped the shawl around her.
Tami "Mario" Palmiro was thrilled with his baseball cap emblazoned with the name of Bergamo’s Atalanta Serie A professional soccer team, provoking a stadium cheer from the 81-year-old, before he, too, broke down in tears.
Palmiro arrived at the nursing home in August, undergoing a transition more wrenching than usual due to virus-control procedures that strictly limit family visits, Madaschi said.
One of the "grandchildren," Ilaria Sacco, said she signed up because she was unable to travel home to Italy from California for Christmas this year, and wanted to feel connected. Another, Caterina Damiano, explained that she had lost both of her grandparents this year "but I still want to be a grandchild."
Madaschi said she often found herself moved to tears by the interactions, as the "nipoti" and "nonni" found common ground. Many are already creating ties, sometimes with real relatives facilitating contact with the new "nipoti."
"The guests could perceive the Christmas spirit, the joy of the holiday — to be able to unwrap and gift, such a normal event in this anomalous period in which we are living," she said. "It has been a wonderful experience. To be repeated."